These materials are free to download and use in order to guide debriefing in any clinical environment.
It is your responsibility to ensure that staff are trained to use them and that appropriate psychological
safeguards are in place for debriefing participants.
Any research proposal including the TALK framework and/or materials must be submitted to the Research Committee of the TALK Foundation (firstname.lastname@example.org). Our team will be happy to support you in ensuring that the TALK ethos and values are adhered to, copyright is not infringed, and the work is carried out abiding by ethical research principles and following international research standards.
All materials under Creative Commons license: Attribution-Non-Commercial-NoDerivatives (CC BY-NC-ND)
TALK for clinical debriefing © C Diaz-Navarro, A Hadfield and S Pierce, June 2014.
Starting to TALK
Step 1: Target
What shall we discuss to improve patient care?
Share your perspective
Step 2: Analysis
Explore your agreed target, if appropriate consider:
What helped or hindered....communication / decision making / situational awareness?
How can we repeat successful performances or improve?
Step 3: Learning Points
What can the team learn from the experience?
What can the team learn from the conversation?
Step 4: Key Actions
What can we do to improve and maintain patient safety?
Who will take responsibility for actions? Who will follow up?
Positivity: Identify positive strategies and behaviours.
Avoid negative comments, choose neutral expressions.
Focus on finding solutions, rather than pointing out blame.
Professional communication, valuing everybody's input.
Step by step: Identify small objectives and follow up outcomes.